Privacy Policy & Legal Disclaimer

Overview

Roboax (“we”, “us”, “our”) is a media growth and marketing services company based in Chandigarh, India, founded by Manisha Chauhan. This page covers our Privacy Policy and Legal Disclaimer — both in one place, because putting them on separate pages no one reads doesn’t serve anyone.

By using our website (roboax.com) or booking a call through our scheduling links, you agree to the terms described below. If something here isn’t clear, email us directly — details at the bottom of this page.

Information we collect

Information you give us directly

When you book a call, fill in a contact form, or email us, you provide:

• Your name and email address
• Your business name and website (if provided)
• Any information you share in the booking notes or during the call

Information collected automatically

When you visit our website, we may collect:

• Browser type and device information
• Pages visited and time spent on the site
• Referring URL (where you came from)
• IP address (anonymised where possible)

This information is collected through standard analytics tools (such as Google Analytics) to help us understand how people use the site and improve it over time.

Information from third-party booking tools

We use Setmore for appointment scheduling. When you book a call through our scheduling link, Setmore collects and processes your booking information in accordance with their own privacy policy. We receive your name, email, and the time slot you’ve chosen.

How we use your information

We use the information we collect to:

• Confirm and manage your booked calls
• Follow up after an audit call if relevant
• Send resources or updates you’ve opted into (such as our newsletter)
• Improve the website based on usage patterns
• Respond to enquiries you send us directly

We do not sell your data to third parties. We do not use your information for any purpose you haven’t consented to. If you signed up for our newsletter, you can unsubscribe from any email using the link at the bottom of that email.

Cookies

Our website uses cookies — small text files stored on your device — to make the site function properly and to understand how visitors use it.

Types of cookies we use

• Essential cookies — required for the site to work. Cannot be disabled.
• Analytics cookies — help us understand traffic and usage patterns. Can be opted out of through your browser settings or a cookie consent tool.
• Third-party cookies — tools like Google Analytics or embedded scheduling widgets may set their own cookies. These are governed by their respective privacy policies.

You can control or delete cookies through your browser settings at any time. Disabling analytics cookies will not affect your ability to use the site.

Third parties

We use a small number of trusted third-party tools to operate our business. These may process your data on our behalf:

• Setmore — appointment scheduling (roboax.setmore.com)
• Google Analytics — website analytics
• Email service provider — for newsletter delivery (if you’ve opted in)

Each of these services has its own privacy policy. We only share the minimum information necessary for them to perform their function. We do not grant them permission to use your data for their own marketing purposes.

Data security

We take reasonable steps to protect the information we hold. This includes using secure platforms, limiting who has access to client information, and not storing sensitive data in unprotected formats.

No system is entirely secure. If you have concerns about how your information is stored, contact us directly and we’ll address them.

We retain your information for as long as is necessary to provide our services and comply with any legal obligations — or until you ask us to delete it, whichever comes first.

Your rights

You have the right to:

• Ask what personal information we hold about you
• Request a copy of your data
• Ask us to correct inaccurate information
• Ask us to delete your information
• Withdraw consent for marketing communications at any time

To exercise any of these rights, email us at the address below. We’ll respond within a reasonable timeframe and will not make it difficult.

Legal disclaimer

The information on this website — including blog posts, case study descriptions, service pages, and any other content — is provided for general informational purposes only.

While we make every effort to keep information accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, or suitability of any information on this site.

Nothing on this website constitutes legal, financial, or professional advice. If you need advice specific to your situation, consult a qualified professional in the relevant field.

Results disclaimer

Case studies, testimonials, and results mentioned on this website represent specific client outcomes and are not guarantees of future results.

Marketing results depend on many variables including — but not limited to — the client’s industry, offer quality, existing brand presence, budget, market conditions, and consistency of execution. Results will vary.

We do not guarantee specific follower counts, lead volumes, revenue figures, or any other metric as an outcome of working with us.

Limitation of liability

To the fullest extent permitted by applicable law, Roboax and its founder shall not be liable for any indirect, incidental, or consequential loss arising from:

• Your use of, or inability to use, this website
• Any reliance on content published on this site
• Any interruption or error in the website’s operation
• Outcomes of marketing services that did not meet expectations

Our liability in connection with any services rendered is limited to the fees paid for those specific services in the period in which the issue arose.

This website may contain links to third-party websites. We are not responsible for the content, privacy practices, or reliability of any external sites.

Governing law

This Privacy Policy and Disclaimer are governed by the laws of India. Any disputes arising from or related to this website or our services shall be subject to the jurisdiction of the courts in Chandigarh, Punjab, India.

If you are accessing this website from outside India, you are responsible for compliance with local laws applicable in your region.

We reserve the right to update this page at any time. The date at the top of this page reflects when it was last revised. Continued use of the site after changes are posted constitutes acceptance of the updated terms.

Contact

If you have any questions about this policy or want to exercise your data rights, reach out directly: